Effective Date: June 11, 2024

1. Introduction

Welcome to REalsy House Buyers, a division of West Hill Management LLC. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: Name, address, phone number, email address, and other contact details.
  • Property Information: Details about properties you own or are interested in selling.
  • Usage Information: Information about how you use our website, including IP addresses, browser type, and pages visited.
  • Communication Data: Records of communications between you and us, including emails, phone calls, and text messages.

3. Automatically Collected Information We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

4. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

  • To facilitate account creation and the login process.
  • To send administrative information to you.
  • To fulfill and manage your orders.
  • To post testimonials with your consent.
  • To request feedback.
  • To protect our services.
  • To enforce our terms, conditions, and policies.

5. Text Messaging (10DLC) Campaign

As part of our communication strategy, we may use 10DLC (10-Digit Long Code) for sending text messages. By providing your phone number and opting in to receive text messages, you agree to the following:

  • You consent to receive text messages from [Your Company Name] regarding our services, promotions, and updates.
  • You understand that message and data rates may apply.
  • You can opt out of receiving text messages at any time by replying with "STOP" or contacting us directly.

6. Opting Out of SMS Communications

If you have signed up to receive SMS messages from us, you may unsubscribe at any time by following the instructions provided in those messages. If you wish to opt out, please reply with "STOP" to any message you receive from us.

7. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service providers who assist us in delivering our services, such as marketing platforms and communication services.
  • Legal and regulatory authorities when required by law.
  • Other parties with your consent or as necessary to complete a transaction you have requested.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

9. Your Rights

You have the right to:

  • Access and review your personal information.
  • Request corrections to any inaccurate or incomplete information.
  • Withdraw your consent for certain data processing activities.
  • Opt out of receiving marketing communications.

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) restrict the processing of your personal information; and (iv) if applicable, to data portability.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

REalsy House Buyers, a dba of West Hill Management LLC
ATTN: Brian Audia

315 E. 5th St., Waterloo IA 50703
brian@realsyhousebuyers.com
515-220-1921